Case Study

Creating a Design System for a Multi-sector Telecommunications Company

In 2022, our telecommunications client rebranded with an external agency’s help. As their web design partner, we updated their website to reflect their new bold branding. We recognized the need for a comprehensive design system to increase efficiency and consistency for future use.

Role

UX/UI Designer

Duration

3 Months

Team Members

Matt Sanchez (Senior Designer), Matt Taylor (Associate Creative Director)

Responsibilities

UX/UI Design, UX Research, Prototyping

01.

Discovery & Research

During the redesign, we sought inspiration from industry leaders like Xfinity and Airbnb. Their similarities to our client’s industry and the quality of their design libraries provided valuable insights.

By building on this foundation, we were able to create a robust and effective design system for our client.

02.

Design Principles

Our client operated in Residential and Business sectors, distinguished by their use of color and unique branding elements.

We ensured our design system was flexible and user-friendly by applying specific properties to each sector.

03.

Components & Guidelines

The initial components that were integrated into the design system were the color scheme and font styles of the updated branding.

04.

Implementation & Adoption

To maintain an organized and uncluttered file, we established individual pages for each component and its variants.

By identifying the components, we knew the different instances, variants, and properties we needed to implement.

04.

Wrap Up

Developing the design system cut our screen design effort in half, made our designs more efficient and consistent, and helped us get products to market 30% faster.

Focusing on user-centered design principles increased positive feedback from customers by 20%.

Next

UX / UI • E-Commerce

Revamping a Telecommunications Company’s Cart Experience

Available for Work

Interested in reaching out?

I'm currently available for freelance, contract, or full-time roles. If you're interested, send me an email at josh@doteradesign.com and let's work together!

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